Privacy Policy

Privacy Policy for FJR AI

FJR AI is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly to us, including:

• Contact details (e.g., name, phone number) when creating an account.

• Healthcare provider information to tailor our services for your specific needs.

b. Deidentified Patient Information

Through our transcription services, we collect spoken information during your patient interactions to convert into structured documentation. All patient information is de-identified to maintain privacy, and any sensitive health data necessary for medical record-keeping is handled with strict confidentiality.

c. Usage Data

We collect information on how you interact with the app, including access times, device information, IP addresses, and app usage statistics.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, personalize, and improve the FJR AI services.

• To create accurate documentation of patient interactions.

• To analyze usage to enhance user experience.

• To communicate with you regarding updates, new features, or customer support.

3. Information Sharing and Disclosure

We take privacy and confidentiality seriously. We may share your information in limited cases, including:

• With Service Providers: We work with third-party service providers who assist us in our operations (e.g., data storage and transcription services). These providers are bound by confidentiality and HIPAA compliance agreements.

• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or other legal process, or to protect the rights, property, or safety of FJR AI, our users, or others.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. All patient data is encrypted in transit and at rest to ensure confidentiality and compliance with applicable privacy laws, including HIPAA.

5. Data Retention

We retain your information only for as long as necessary to provide you with our services and for legitimate business purposes. Patient information is retained per legal requirements and deleted upon request when it no longer serves its intended purpose.

6. Your Rights

You have the right to access, correct, or delete your information and manage your privacy preferences. If you wish to exercise any of these rights, please reach out to us through the app.

7. Children's Privacy

FJR AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or relevant legal requirements. We will notify you of significant changes through the app or by other means. Please review this policy periodically.